After distributing a buggy anti-virus update that apparently disabled hundreds of thousands of computers on Wednesday,
McAfee is still at a loss to explain exactly what happened.
McAfee says that just a small fraction of its corporate customers -- less than 0.5 percent -- were affected by the glitch,
which caused some Windows XP Service Pack 3 systems to crash and reboot repeatedly.
McAfee blamed a bad virus definition update that was out Wednesday morning, which ended up quarantining a critical Windows process called svchost.exe.
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